Our thoughts


We always recommend having a good insurance policy in place so that you do not have to worry about finances if your pet should fall ill. We are happy to give advice on policies and one of the main points we would suggest to look for would be a lifetime policy, which means as long as you keep continuous cover with the insurance provider then your pet will never have exclusions put in place.


Another aspect to consider is the level of cover you would like for your pet. This is influenced by the size of your pet (medications and surgery will cost more for large breeds compared to smaller breeds) and the level of treatment you might want if your pet was to fall ill (referral level diagnostics and treatment can cost more than in-house treatment). For reference, referral diagnostics or surgery would usually be in the region of £3,000-4,000.

Leave it with us


Visiting the vets can be stressful enough without worrying about the paperwork. We work with most major insurers and our in-house specialist team can manage most insurance claims for you from start to finish. This allows you to focus on what’s really important- your pet’s health. We work with most major insurers.

We are also happy to advise you on the process if you prefer to handle this yourself and will provide any information needed.

Can I manage my own claim?


Yes. If you'd rather manage your own claim we are happy to support you. Similarly, if we are unable to deal with your chosen insurer we will support and guide you through the process. To support you, we have also put together a list of useful information including website links and claim forms (online and pdf) here. If you cant see your insurer on the list, let us know and we will do our best to add  it for you.

Did you know?

Most insurance companies have a 14 day waiting period so it is important to get your pets cover sorted as soon as possible.

One in three pets will likely require some form of unexpected medical treatment over a year.

Factors effecting an insurance policy include age, breed, medical history and weight.

The average pet insurance claim in the UK was £793 in 2019.